Terms of Service 2017-03-16T18:48:30+00:00
  • No returns are accepted since we do not sell second-hand merchandise to any of our clients. No exceptions.
  • Warranty is for one year ONLY on manufacturer defects meaning aluminum and wicker must be delivered to you in a defective state to warrant an exchange of merchandise once delivered it is your responsibility to adhere to the care instructions of your product to ensure longevity.
  • Client is responsible for inspecting their merchandise on delivery, any damages not reported initially are not covered under the warranty.
  • No exchanges can be done on delivered merchandise, please ensure you have sufficient living space for your furniture.
  • No warranty on cushions/covers as these items can be damaged due to negligence or direct exposure to sunlight, to ensure longevity please cover your merchandise when not in use.
  • All surfaces that have glass on them SHOULD NOT be exposed to direct sunlight as this can double the temperature and damage the wicker, tables with glass should not be exposed to direct sunlight place a cloth or cover on all your furniture to ensure longevity.
  • Please adhere to weight limits on merchandise to ensure longevity.
  • Warranty does not cover negligence. Shipping is scheduled by the distribution center, emergency shipments can be completed based on availability for an additional $50.00 charge.
  • Shipping is scheduled by the distribution center, emergency shipments can be completed based on availability for an additional.
  • Setup is completed by our delivery personnel if the conditions are not dangerous ( heavy rain, wind, thunder, slippery area’s and unsafe entry into home will not have setup) We will deliver to the front of your home if any dangerous conditions are present
  • There is a 25% re-stocking fee for any order not accepted or canceled as we separate these items and do not sell them during the holding period making them unseasonal if not purchased with a specified time frame.
  • Cushions are water resistant NOT WATER PROOF please remove cushions when not in use and store in a dry place to ensure longevity.
  • Credit card purchases must present a proper picture ID and the delivery address must be the one on the driver’s license.